FAQ
Frequently Asked Questions.
Everything you need to know about our products, OEM/ODM services, product development, manufacturing, quality control, and cooperation.
Built for Brands, Gyms & Businesses
Whether you are developing your own boxing brand, sourcing equipment for a gym, or looking for a long-term manufacturing partner, we understand that every project has different requirements.
Below you can find answers to some of the most common questions about our products, customization, development, manufacturing, quality, and delivery.
OEM / ODM
Do you offer OEM and ODM services?
Yes. We provide both OEM and ODM services for boxing equipment, including boxing gloves, protective gear, punching targets, heavy bags, mats, wall pads, and other training equipment.
Can you develop a completely new product?
Yes. Our development team can work from customer concepts, drawings, samples, specifications, or functional requirements to develop new products.
Can you customize the product structure?
Yes. Product materials, dimensions, construction, filling, protection, appearance, and other specifications can be customized according to project requirements.
Can you customize logos and branding?
Yes. We support customized logos, colors, labels, packaging, and other brand elements according to customer requirements.
Do you provide custom packaging?
Yes. We can develop packaging according to your brand requirements, including product boxes, labels, inserts, and other packaging components.
MOQ & Sampling
What is your MOQ?
MOQ depends on the product, customization requirements, materials, and production process. Please contact us with your project details for a specific quotation.
Can I order samples before placing a bulk order?
Yes. Samples can be arranged before mass production so customers can evaluate product design, materials, workmanship, and functionality.
Can you make a prototype based on our design?
Yes. We can develop prototypes based on drawings, specifications, reference samples, or product concepts.
How long does sample development take?
Development time depends on the complexity of the product, materials, and manufacturing processes involved. The estimated timeline will be confirmed after reviewing the project.
Product Development
What is your product development process?
Our typical development process includes:
How do you select materials?
Material selection is based on the intended application, performance requirements, durability, comfort, protection, appearance, and target price.
What materials can you work with?
Depending on the product, we work with materials including PU, microfiber leather, genuine leather, foam, fabric, and other specialized materials.
Can you improve an existing product?
Yes. We can analyze an existing product and work with customers to improve its structure, materials, comfort, durability, protection, appearance, or manufacturing process.
Quality & Testing
How do you control product quality?
Quality is controlled throughout the manufacturing process, from material inspection and production control to product testing and final inspection.
Do you test products before mass production?
Yes. Products are evaluated during development and prototyping before moving into mass production.
Do you conduct real-world testing?
Yes. Where appropriate, products are tested through practical use by experienced boxing practitioners, professional coaches, and gym users.
How do you ensure consistency between batches?
We control materials, production processes, product specifications, and inspection standards to maintain consistent quality across production batches.
Can you provide quality inspection documentation?
Quality inspection and related documentation can be discussed according to the requirements of each project.
Production & Shipping
Where are your products manufactured?
Our products are manufactured at our facility in Zhongshan, Guangdong, China.
What is your production lead time?
Lead time depends on the product, order quantity, customization level, and production schedule. The estimated lead time will be confirmed before production.
Can you handle large-volume orders?
Yes. We support bulk production for brands, boxing gyms, sporting goods companies, distributors, and trading companies.
Do you ship internationally?
Yes. Our products are exported to markets including the United States, Canada, Europe, Australia, and other international markets.
What shipping methods are available?
Shipping options depend on order volume, destination, and customer requirements. We can discuss suitable international shipping solutions for each project.
Cooperation
Who do you work with?
We work with sports brands, boxing gyms, sporting goods companies, distributors, and trading companies.
Can you provide a complete boxing gym solution?
Yes. We can support projects from gym equipment planning and product selection to customized manufacturing and delivery.
Can you supply multiple product categories?
Yes. Our product range covers boxing mats, wall pads, gloves, protective equipment, punching targets, heavy bags, and other training equipment.
Can you help us develop our own boxing brand?
Yes. We can support product development, customization, branding, packaging, manufacturing, and bulk production for private-label and branded projects.
How can I request a quotation?
Send us your product requirements, estimated quantity, customization requirements, target market, and any available drawings or reference samples. Our team will review the project and get back to you.
Have a Project in Mind?
Tell us what you are looking to develop or manufacture. Our team can help you evaluate the right product, materials, customization, and production approach.
Email: werwolf@matsfactory.com